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Ticket Reservation and Purchase

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The tickets can be booked:

  • over the phone: (+48) 22 5442 850 (from Monday to Friday, from 9 a.m. to 4 p.m.)
  • via e-mail: tickets@muzeum-wilanow.pl
  • Online tickets
    In the online module you can buy admission tickets for selected events in the Museum of King Jan III’s at Wilanów.

Important information:


How to buy individual tickets?

You can buy entrance tickets to the palace and to the park as well as for performances, temporary exhibitions and special events easily and quickly via the online module. See how simple it is: 

1. If you know when you want to visit the museum, choose a date in the calendar which suits you. Then you will see all the available events which take place that day. If the date is less important for you, choose the type of an event, then its theme and in the end – the date.   

2. You can buy from 1 to 9 tickets.

3. After choosing the number of tickets and the date of the visit you can move on to the online payment.

4. Register in the service and follow the instructions or log in your account. If you don't wish to register, you can enter your personal data instead. 

5. The payment is carried out via PayU system. You have 20 minutes to make your payment via money transfer. After 20 minutes, the booked tickets go back to all the tickets which are on sale. 

6. After the payment has been registered, you will receive an e-mail with tickets in PDF file. 

7. The printed ticket or the ticket saved on a mobile device is verified before entering the event. Please, pay attention if the bar code is legible.

Before buying tickets online, please get familiar with terms and conditions governing the purchase of tickets online.

How to buy individual tickets?

You can buy entrance tickets to the palace and to the park as well as for performances, temporary exhibitions and special events easily and quickly via the online module. See how simple it is: 

1. If you know when you want to visit the museum, choose a date in the calendar which suits you. Then you will see all the available events which take place that day. If the date is less important for you, choose the type of an event, then its theme and in the end – the date.   

2. You can buy from 1 to 9 tickets.

3. After choosing the number of tickets and the date of the visit you can move on to the online payment.

4. Register in the service and follow the instructions or log in your account. If you don't wish to register, you can enter your personal data instead. 

5. The payment is carried out via PayU system. You have 20 minutes to make your payment via money transfer. After 20 minutes, the booked tickets go back to all the tickets which are on sale. 

6. After the payment has been registered, you will receive an e-mail with tickets in PDF file. 

7. The printed ticket or the ticket saved on a mobile device is verified before entering the event. Please, pay attention if the bar code is legible.

Before buying tickets online, please get familiar with terms and conditions governing the purchase of tickets online.

How to book or buy group tickets?

You can buy tickets for group visits with your own guide, for educational activities for children and the youth as well as for theme walks for adults easily and quickly via the module. See how simple it is: 

1. If you know when you plan your visit in the museum, choose a date in the calendar which suits you. Then you will see all the available events which take place that day. If the date is less important for you, choose the type of an event, then its theme and in the end – the date.

2. You can buy at the minimum 10 tickets. In case of choosing a group visit with your own guide, educational activities or a theme walk, the group should not be larger than 27 participants. 

3. After choosing the number of tickets and the date of the visit you can move on to the online payment.

4. Register in the service and follow the instructions or log in your account. If you don't wish to register, you can enter your personal data instead.

5. The online payment is carried out via PayU system. You have 20 minutes to make your payment via money transfer. After 20 minutes, the booked tickets go back to all the tickets which are on sale. The time for a payment can be extended for e-mail or telephone reservations.

6. After the payment has been registered, you will receive an e-mail with tickets in PDF file. 

7. The printed ticket or the ticket saved on a mobile device is verified before entering the event. Please, pay attention if the bar code is legible.

Before booking/buying tickets online, please get familiar with terms and conditions governing the purchase of tickets online.

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Entrance fees (article)

Information about ticket prices, discounts and free admission.

Widok na ogrody wilanowskie z okna pałacu, fot. W. Holnicki.jpg

Wilanów Residence (multimedium)

The Wilanów residence is composed of the palace, its decorations and works of art, gardens and sculptures located in the park and also numerous buildings and monuments raised in the location since 1677. A visit to Wilanów, be it virtual or real, provides an opportunity to experience the core of our tradition that is also a part of the common European culture.

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Wilanów Top 15 (multimedium)

The Wilanów Top 15 presents the most valuable, extraordinary and beautiful works of art from the Wilanów Palace collection. The exhibits originate from all over the world, from ancient Rome through 17th-century Japan to ateliers of the French masters. Their history reflects the lives and fate of people related to the Wilanów residence. Get acquainted with the exhibits, view and admire them only to rediscover them later in the palace interiors.

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Proprietors of the palace: from a king to a custodian (multimedium)

The Wilanów Palace, its beautiful gardens and buildings located in the park as well as the amassed works of art all constitute records of history. The venue commemorates Jan III, a warrior-king and at the same time a lover of books and paintings, a well-educated patron of art vividly interested in science. His memory was kept alive by Stanisław Kostka Potocki, an outstanding politician and founder of the Wilanów Museum.

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Entrance free for all (movie)

a film about art collector who created the Wilanów museum.

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Unexpected coincidence (movie)

a film about surprising links of pictures and people.

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The most precious painting of the collection (movie)

What an artistocrat, a revolutionist, a horse and a dog have in common?